Blog

Building in public, thinking out loud.

Notes from the team on operations software, product decisions, and occasional lessons learned the hard way.

Product launch

HR software for India is broken. Here's how we fixed it.

Most HR software sold in India is HR software designed somewhere else, with India "supported" as a checkbox feature. We built HRPLANR differently. Here's what that meant in practice.

Sphere product team · June 3, 2026 · 8 min read
AI and agents

Bots vs custom agents: when to use which

Half of the "AI agent" projects we see should be a bot. The other half should be an agent. The two are not interchangeable, and conflating them produces some of the most expensive mistakes in enterprise AI right now.

Sphere AI team · May 28, 2026 · 7 min read
Buyer's guide

How to evaluate HR software for an Indian SMB in 2026

Choosing HR software for an Indian SMB is genuinely difficult. There are too many options, and they're not really comparable. Here are the five questions that actually matter.

Sphere product team · May 20, 2026 · 10 min read
Engineering notes

We embedded AI in our own SaaS. Here's what we learned.

When we put AppANSWR inside PrintPLANR, support tickets dropped 55% and onboarding accelerated 40%. Those numbers are real but they're not the whole story. Here's what we got right and wrong.

Sphere engineering team · May 12, 2026 · 9 min read
Industry: Print

Print management software: build, buy, or stay on spreadsheets?

Every mid-sized print operation eventually faces this decision. The honest answer depends less on which option is "best" and more on which problems you've actually outgrown.

Sphere product team · May 6, 2026 · 7 min read
Industry: B2B commerce

Five signs your B2B catalog needs AI

Not every B2B catalog needs AI. Some genuinely do — and the symptoms are recognizable. Here are the five signs that mean the AI investment will pay back fast, and a few cases where it won't.

Sphere AI team · April 30, 2026 · 6 min read
Company

Introducing Infomaze Sphere: why a services company builds products

After fifteen years of custom software delivery, we saw the same problems get solved over and over. Here's why we finally decided to productize what we know.

Leadership team · April 24, 2026 · 5 min read
Product thinking

Four principles we use when we design operations software

Simplicity, structure, automation, scalability. Four words that sound like poster slogans until you try to follow them under pressure. Here's what they mean when you actually ship.

Engineering team · April 24, 2026 · 7 min read